Smart Utilities for Water Infrastructure: Innovations, Benefits, and Future Implications

The world is facing a water crisis. A global report from the United Nations predicts that by 2050, more than 5 billion people will be living in areas of severe water stress due to population growth and climate change. To ensure an adequate supply of clean drinking water for all, it’s essential to upgrade our aging infrastructure with smart technologies that can monitor usage, detect leaks quickly, and reduce energy costs.

Smart utilities are revolutionizing the way we manage our precious water resources – but what exactly are they?

Smart utilities involve water, gas, and electric infrastructures that use advanced technological solutions for managing resources more efficiently and sustainably. They use Internet of Things (IoT) sensors, Artificial Intelligence (AI), and Big Data analytics to gather data from various sources such as wastewater treatment plants. This real-time data allows operators to monitor, control and manage usage more effectively.

In this article, we’ll explore three innovative ways smart technology is being used in modern water infrastructure as well as the benefits these new tools bring. Finally, we’ll look at some potential implications for the future of smart utilities in wastewater management and how they could shape our relationship with one of humanity’s most essential resources: clean water.

3 Innovations in Smart Water Infrastructure

These three technologies are revolutionizing the way we manage our water resources:

1. Internet of Things (IoT)

The IoT refers to a network of physical objects (connected sensors and actuators) embedded with electronics, software, and internet connectivity that can collect and transfer data to a central control system. This technology includes an internal hardware diagnostics system that enables operators to gain real-time insights into water usage, detect leaks quickly and take preemptive action to prevent costly damages and maintain peak operational efficiency

2. Artificial Intelligence (AI)

AI is being used to develop predictive models that can identify anomalies in water usage and detect potential threats to the water supply. Similarly, machine learning algorithms can also be used to automate certain tasks, such as monitoring for contaminants in the water and helping operators respond quickly to changing conditions.

Generative design AI tools are also being used to generate optimized designs for transforming water infrastructure into smart utilities, as well as helping engineers to design more efficient systems with fewer materials and costs. For example, our Transcend Design Generator (TDG) is a powerful generative design tool that uses AI to identify the most effective preliminary engineering solutions for smart utility projects.

3. Big Data Analytics

Big data analytics refers to the process of collecting, organizing, and analyzing large volumes of data from various sources. This enables operators to identify patterns, anticipate problems and make better decisions based on accurate insights. With the best visualization techniques and reporting technology, operators can also gain a better understanding of their water systems and make more informed decisions about how to manage them.

Overall, implementing smart technologies when upgrading your wastewater treatment plant can help you reduce energy consumption, monitor water usage more effectively and identify potential issues before they become major problems.

3 Benefits of Smart Utilities for Water Infrastructure

The use of these advanced technologies in water management provides many benefits:

1. Improved Efficiency

Smart technology systems can reduce water losses, save energy and optimize resource allocation. By detecting supply leaks quickly, identifying any mechanical or electrical problems, and responding to changes in water usage patterns, operators can ensure the most efficient use of resources.

2. Enhanced Resilience

Smart technologies also help improve disaster response and increase adaptability to climate change. Real-time data enables faster reaction times to potential threats like floods or droughts, helping operators prepare for and respond quickly to such events.

3. Better Customer Service

Finally, smart technology makes it easier for customers to access information about their water usage and make better decisions about how they consume this vital resource. Improved communication channels between operators and customers help build trust in the system while enhanced transparency allows operators to be more accountable for their actions.

Future Implications of Smart Utilities for Water Infrastructure

The need for smart utilities in wastewater management is likely to continue growing in the future, with foreseeable implications such as:

1. Sustainable Water Management

The improved efficiency that comes from using smart systems will enable operators to make more sustainable use of their resources and increase water availability. Real-time monitoring and reporting technology also allow them to detect potential pollutants and take action promptly, ensuring clean and safe drinking water for all.

2. Advanced Technologies

The use of advanced technologies like 5G, blockchain, and virtual/augmented reality has the potential to further improve the way we manage our water resources. For example, 5G could provide faster data speeds allowing operators to respond quickly to threats, while blockchain could help operators increase trust in their systems and ensure cybersecurity.

3. Social and Economic Impacts

The emergence of smart utilities will have a positive impact on both social and economic development. Job creation is likely to increase due to the emergence of new roles for engineers, technicians, and operators, while improved efficiency will create cost savings that can be reinvested in other areas. This is especially helpful as there is a recent shortage of jobs available in the water industry. In addition, increased access to water resources could help reduce inequalities and promote economic growth with the help of improved infrastructure.


Smart utilities have the potential to transform the way we manage our water infrastructure and ensure sustainable, efficient, and equitable access to clean drinking water. As technology continues to evolve, operators need to stay up-to-date and make use of the latest tools to improve their water management. With the right strategies in place, operators can ensure a more sustainable future for water resources and benefit from improved customer service, increased resilience, and greater efficiency.

Learn more about how generative AI design can help you empower decision-makers with helpful preliminary designs.

Learn More Today!


Technology Providers & OEMs Technology Providers & OEMs

TDG rapidly generates accurate budgetary proposals to help suppliers bid more, win more, and sell more.

Asset Owners and Utilities Asset Owners and Utilities

TDG streamlines the capital planning and conceptual design processes to accelerate project timelines and deliver better outcomes.

EPCs, AECs, and Consultants EPCs, AECs, and Consultants

TDG enables engineering firms to deliver more value to their clients & increase competitiveness.

Individuals Individuals

TDG works for individual engineers who want to grow their business and reduce their non-billable time.

Academic Academic

Transcend supports students and professors around the world to incorporate TDG into their curriculum.


Articles Articles

Read posts written by Transcend team members sharing their points of view on the company mission, vision, and products.

Webinars Webinars

Watch on-demand webinars like Transcend’s popular ‘How To’ series.

Case studies Case studies

Understand how Transcend’s customers are utilizing TDG to bring more value to their customers and grow their businesses.


View a list of the questions we are most frequently asked about our company and our software

Transcend tools Transcend tools

Access a number of tools Transcend has developed to help engineers and industry professionals take back their time.

Security Security

Learn more about Transcend’s security practices


Water and Wastewater Water and Wastewater

TDG creates unique, optimized designs of water & wastewater treatment facilities by automatically combining decisions and calculations from each engineering field.

Power Power

TDG creates unique, optimized designs of T&D assets by automatically combining decisions and calculations from each engineering discipline.